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Help! I can’t find my reports, or they didn’t update.

Reports are generated each Monday by 10am Pacific (PT) /1pm Eastern (ET). To find your reports, follow the instructions here. If you follow those instructions and still can’t see your new report, it might be one of the issues below:

  • Were enough responses collected? Reports are only generated when at least 5 participants have responded. You may need to collect more data for the report to be generated.

  • Were responses collected too late? A survey response must be completed by Sunday at 11pm PT in order to be included in the following Monday's report.

  • Do you have the right permissions? Only Class/Group Leads have permission to see Class/Group reports. Read more about report types and permissions

If none of the issues above apply, you may have uncovered a bug! Please email with the name of the class or community that has missing reports. We’ll do our best to help.

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